Our contact information:
Northside Surplus Co. LLC
4836 Dixie Hwy
Fairfield, OH 45014
Monday-Friday 10am.-6pm. EST
Northside Surplus is closed on New Years Day, Martin Luther King Day, Easter, Mother's Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving, Christmas Eve and Christmas Day.firstname.lastname@example.org
Orders normally ship within 1-5 business days. Delivery time and shipping cost will vary depending on shipping option, size and weight. Please see checkout page for delivery time and shipping cost. If other shipping option is used, at customer request, there may be additional shipping charges. Northside Surplus may use other shipping options without notice. If Northside Surplus chooses a different shipping option, there will be no extra charge or refund, to the customer.
Refund, Returns and Cancellation Policies:
Contact Northside Surplus by email or phone for return authorization. All claims must be made within 10 days of receipt of goods. Defective merchandise must be returned, pre-paid, within 10 days of return authorization from Northside Surplus. If returned merchandise is soiled, worn, or bears markings not originally on the product, it will not be accepted. Northside Surplus will provide store credit for returns or replace defective items with like kind in good condition. No refunds. Orders may be cancelled before being picked-up for shipping however a $5.00 cancellation charge may be assessed if the order has been packed and prepared for shipping.